https://redhotbam.com/contact/We are happy to provide samples to help you evaluate our high-quality products for your branded merchandise. Samples involve real costs, so our policy is fair and designed to support genuine customers.

• New Customers: You pay upfront for all samples (unbranded or branded), including product cost (where applicable) and freight.
• Existing Customers:
  • Products under $20 are free (you may receive one or more items).
  • Products over $20 are charged at the first column price.
  • You pay a flat freight cost of $25 per sample delivery (no labour charge for picking & packing).
  • If you place an order of $1,000 or more, we will credit the product cost and freight fee.
• Branded / Pre-Production Samples: These may include product, branding, set-up, and freight costs. Costs are advised at the time of request. Free PP samples may be offered when a large order is confirmed and paid (especially for new or custom products).
• Important: All samples are non-returnable and non-refundable, except where credits apply.

We also provide a free digital mock-up of your logo on the product to help you visualise the final result.

To request samples, please email your delivery address, product name/SKU/colour/quantity, and how you plan to use them for your branding.

Questions? Contact our Managing Director, Stephen Barron. Click Here!

Click to View The Full Promotional Merchandise Sample Request Policy 👈